Fraud Investigation & Prevention Associate

Our Team and Opportunity

As a Fraud Investigation and Prevention Analyst, Specialist, you’ll have the opportunity to execute Vanguard Australia's fraud prevention, detection, investigation and response activities; in particular, supporting systems and processes to safeguard company and client assets and information.  

The role also provides specialist fraud expertise, operations and assurance activities to meet regulatory and policy requirements and manage fraud and security risks.  Working within the Enterprise Security & Fraud team, you’ll work as part of a broader team with responsibilities across the disciplines of information security, physical security, personnel security, and identity and access management.

Core Responsibilities

• Carry out specialist anti-fraud monitoring, investigation and response functions as part of daily fraud risk event driven escalations.  Review and interpret high risk transactions, including scrutiny and interpretation of multiple sources of system data, external fraud watch lists and other open source and proprietary information services.
• Identify, investigate and escalate fraud risk issues identified through analysis to prevent and or reduce potential for fraudulent transactions.  Document the case chronology, from beginning to end, including housing the documentation in a centralized location.
• Contribute to the creation and implementation of systems and processes to prevent, detect and respond to fraud based on fraud intelligence and event analysis.  Research and recommend fraud prevention and detection solutions, focusing on development of automated systems and improvements in anti-fraud controls within business systems and processes.
• Undertake proactive monitoring and analysis and provide support in the assessment and dissemination of fraud threat intelligence, with an objective of preventing and detecting fraud threats before they impact business operations.  Contribute to Vanguard’s intelligence-led fraud prevention and detection activities.
• Work closely with the Business Units as a specialist consultant to recommend and implement fraud prevention and detection measures and controls for Business-As-Usual and Project activities.
• Contribute to the operation of Fraud assurance programs, including contributing to local fraud risk assessments and reporting, maintaining local fraud control procedures, and supporting the delivery of local fraud education, awareness and training programs.
• Participates in special projects and performs other duties as assigned.

Qualifications & Experience

• Undergraduate degree in business or related discipline or an equivalent combination of training and experience.
• Recent financial services and/or internal control experience in a Fraud Analyst role or equivalent training and experience, along with knowledge and understanding of the fraud and security risks in asset management and/or superannuation business.
• Certified Fraud Examiner (CFE) certification or equivalent, or ability to obtain certification within 12 months of employment.
• Solid technology skills–understanding and experience with tools and systems used in fraud monitoring and detection.  Knowledge and experience with data analysis and manipulation systems such as Hadoop and Python highly regarded. 
• Excellent client service skills, balancing empathy with objectivity.
• Strong desire to learn and/or background in the fraud specialization of prevention and detection.
• Perspective, flexibility and judgment to evaluate issues/problems, and making sound decisions.
• Excellent problem solving and analytical thinking skills–enjoys investigating. Sense of urgency-balanced with ensuring the facts are correct.
• Solid verbal/written communication, negotiation/ influencing and presentation skills.
• Ability to work in a time sensitive environment.

Special Factors

• Vanguard is not offering visa sponsorship for this position.

• This position is hybrid and would require you to work in the office location Tuesday, Wednesday and Thursday.

Inclusion Statement

Vanguard’s continued dedication to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.”

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values. When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose.

Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Recruitment agencies please note: Vacancies are managed by the Vanguard Talent Acquisition Team. Should external recruitment assistance be required, the TA Team will reach out to Vanguard agency partners directly.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.