Archive for category: Culture
To celebrate National Intern Day, we wanted to recognize some of the interns who have been participating in our College to Corporate (C2C) and MBA Internship Programs. Students from across the country joined us in our Pennsylvania, North Carolina and Arizona offices for an immersive 10 week program. During this time, they became part of a Vanguard team and supported projects and initiatives throughout the company. We asked interns from programs across the business to share what they’ve worked on and what they have taken away from this experience.
C2C Advice – Allison F. (AZ)
My internship with Vanguard has been filled with research projects, financial advisor role plays, exploration of the company, hours of advisor shadowing, and asking about a million questions! As I’ve worked to use my time at Vanguard to the fullest, I’ve come to value curiosity more than I would have ever expected. My curiosity has driven me to connect with people and resources at Vanguard to learn more about opportunities to contribute as a fiduciary within the financial planning industry and to develop new skills such as client relationship management, market knowledge, and behavioral coaching. This connection to new knowledge and fresh perspectives has been energizing and extremely rewarding, and has opened my mind to lessons I won’t soon forget.
C2C Business – Brianna M. (AZ)
My experience in the C2C Business Internship has given me the incredible chance to develop myself personally and professionally, in an environment where I was able to take risks, challenge myself, and receive regular feedback.
The projects I worked on over the summer were focused on using Visual Management—digital, physical, and interactive—to create transparency for crew around what is taking place in the Senior Manager and Manager meetings. These projects challenged me to create visual content that aligns to Vanguard’s brand and understand what information is most important to crew. I was able to leverage my marketing background to add an outside perspective and successfully create a sustainable framework for the department. This experience gave me the chance to manage several projects, network effectively and create numerous relationships, and develop leadership skills.
I am extremely grateful to have been an intern at Vanguard. It was very easy to immerse myself into the culture here, largely because of the willingness of the many individuals I interacted with, to assist in giving me the best chance for success.
C2C Corporate Finance and Accounting – Sarah C. (PA)
I am thankful I had the opportunity to intern with the Global Investment Data Management (GIDM) team on the Equity Trading Floor this summer. I was tasked with designing a new role to combine some of the GIDM Index and Reference teams’ tasks to increase efficiency, broaden investment acumen, and free up time to improve the ways that GIDM provides security and index data to the Equity Index Group. Even in ten short weeks here, I have grown professionally and personally. I developed meaningful relationships, learned and implemented project management best practices, and deepened my knowledge of the systems that ensure accurate and timely data for stakeholders. I have made this summer count by remaining open-minded and self-reflective. The approachability of leaders and the focus on development is genuine at Vanguard, which has encouraged me to truly make the most of every experience this summer.
C2C Investment Management – Tom Z. (PA)
This summer I was placed within Vanguard’s Investment Risk team covering the Quantitative Equity Group. Working with my manager, we have managed to strike what I think is the perfect balance of learning new, intellectually challenging things while also helping solve real-world business problems. In this sense, I have made my time at Vanguard count for both my personal development and the betterment of my team. Going from minimal knowledge about quantitative equity risk management to completing and presenting projects that involve creating frameworks for advanced risk analytics (used in regular meetings, ad-hoc analysis, and presentations to the CIO) has been a truly rewarding experience. These projects have not only helped me develop my technical skills in finance, math, and programming, but have also refined my ability to effectively communicate my project concepts, challenges, and ideas. Overall, my experience at Vanguard has offered me an engaging workplace where I can form terrific professional relationships to help hone and apply the skills I learn.
MBA Internship – Nancy M. (PA)
I have spent my summer working with the International Americas team on developing a competitive intelligence framework for the region. I had the opportunity to learn about various North and South American markets and the complexities Vanguard faces in those countries. Coming from a non-finance background, I valued the opportunity to learn about the asset management industry and gain an international perspective of the company. The MBA Leadership Development Internship Program provided access to senior leadership to ask questions about Vanguard’s strategic priorities and crew member development. I’m happy to come out of my internship experience with a better understanding of how Vanguard is able to play a leading role in global finance and how much they value everyone’s voice.
C2C IT – Abby H. (NC)
This summer, I have been on the Mighty dUX team, which is part of the Enterprise Advice pillar. Our team is working to build a batch application that can check a client’s investment portfolio daily and rebalance them as necessary to best help clients meet their investment goals. I joined dUX right before its first major milestone in development, which meant that I had a very short learning period before I began working on issues vital to the team. This helped me develop my ability to think on my feet and be flexible and adaptable. I learned to take on big challenges and to collaborate with my teammates to quickly and efficiently find solutions to problems as they arose. I enjoyed my internship so much this summer that I applied for a full-time position and will join the 2019 TLP Cadre this fall, so I truly believe that I made it count!
I’d been working at Vanguard for about eight years when my mother, and best friend was diagnosed with Stage 3 Urothelial Cell Carcinoma. As you can imagine, this turned my family’s world upside down as my mom is the heart & soul of my family unit. My mom, who had cared for me, my brother and my dad, all (or most of) our lives was now the one who needed care. This was a role no one in my family, except my mom, had really ever done. I knew I would play a key part in my mother’s appointments as my family wasn’t sure what questions to ask or notes to take. Needless to say, having served in auditor-type roles most of my Vanguard career, I was well prepared for the challenge. During the first quarter of 2017, while my personal life was turned on its head, a new leader was assigned to my team. I was experiencing changes both at Vanguard and in my personal life. My first one-on-one was conducted through video conference from my parent’s house. It was during that conversation I finally said the words out loud…my mom had cancer. Not knowing how my new leader would respond, I waited. He took a moment and said, “Family comes first,” a concept I heard Vanguard was known for but never experienced firsthand. To my relief, my manager and I worked out a flexible schedule so I could attend all of my mom’s chemotherapy treatments. My mom’s 68th birthday in our matching red panda onesies
My first leave occurred in July 2017, for mom’s surgery to remove the cancer cells. Knowing I could assist in her care, this was my first experience with Vanguard’s Family and Medical Leave Program (FMLA). I took the steps necessary to ensure that everything would go smoothly, and it did.
I was nursing my mom back to health, with my dad and brother and other extended family by my side. Every morning, I went straight into mom’s bed where we spent hours talking, laughing and praying. During that leave, I wore many hats, some included: Doctor, nurse, caretaker, therapist, chef, butler, and chauffeur. Before I knew it, the two months had passed & I was back to work.
When I returned from leave, I was notified that my team was undergoing changes. I had a new team and leader. Like the leader before, she was caring and understanding. She went out of her way to help support me, and therefore, my family.
Having been home for the holidays, I asked mom if she needed me to stay. She was hesitant; worried that her diagnosis that was now Stage 4 was affecting my work. Always a mother. But she did ask me to stay. I went back through the seamless FMLA process and was back at home, supporting my family by the first week of 2018.
The first day of that leave we found out that the cancer metastasized in mom’s liver. She was given six months to live… A time frame no spouse, son, daughter, mother, sibling, or friend is ready to hear or accept. However, a few weeks after that appointment, mom was on an upswing responding positively to her new treatment. My mom, our family, was going to win this fight.
Mom graduating from chemo for the first time on my Vanguard work anniversary
I returned to work in early February of 2018 in hopes of making a career move. I wanted to challenge myself now more than ever considering the flexibility Vanguard had given me. Then, my perfect job appeared. I was hesitant to apply, worried that a new department and leader wouldn’t be willing to work with me through this trying time. With that in mind, I went for it and luckily I did, because I began an exciting new journey at Vanguard.
Having the same insecurities I’ve had before, I explained my home situation. My new leader exceeded my expectations even more so since I had only just gotten the job. She didn’t know me, but she didn’t need to. She knew what I needed.
Shortly after starting my new job in June 2018, my mom stopped responding to treatment and my family was overwhelmed. I needed to be home as taking care of mom had become a full time job that did not include sleep. For a third time, I submitted for FMLA. Another straightforward and successful process.
I was on leave from the end of July 2018 until Labor Day. I did my best to remain optimistic. Mom surpassed the six month expectation her doctor gave her in January. Every moment with her beyond six months was a blessing but I wasn’t naive; things looked bleak.
We had mom’s palliative care appointment the Friday I returned to work. The night I arrived home, I knew things were bad. During that appointment, mom was admitted to inpatient hospice care though she had been using their home services for months. I was told she may not make it the 15 minute ambulance ride. My world was falling apart.
My brother, mom & I visiting the casino with dad
Saturday morning, September 8, at 12:08 AM EST, after a year and a half of fighting, my mom passed away, unable to beat the courageous battle all cancer survivors and victims have to go through. More than anything, I wish this blog was ending differently, not only for you, but for me…for my family.
From that experience, here’s what I can tell you: If I wasn’t working at Vanguard, I don’t know how different this story would have been. I don’t know if I would have been at every chemotherapy appointment. I don’t know if I would have been at every doctor’s appointment. I don’t know if I would have been as available to my family. I don’t know if I would have been able to be home.
However, I was working at Vanguard. I was able to be there when my family needed me the most. I was able to go to every doctor’s appointment. I was able to be available for my family. I was able to be home. I was able to take multiple leaves of absence through FMLA. I was able to use personal leave to handle my mother’s affairs. I was able, and that – that is a blessing.
Hospice of the Sacred Heart Memorial walk
Vanguard’s annual celebration of Global Accessibility Awareness Day (GAAD), held on May 16, placed a spotlight on the role of assistive technology in helping people with disabilities achieve more independent and productive lives. Assistive technology takes many forms: adapted vehicles, hearing aids, safety devices, scooters and wheelchairs, in addition to computers, iPads, tablet software, and hardware.
Our 2019 GAAD celebration featured a guest presentation from Susan Tachau of the Pennsylvania Assistive Technology Foundation (PATF), a statewide, non-profit organization that helps individuals with disabilities and older Pennsylvanians acquire assistive technology devices and services. The presentation provided information about the organization, how it helps people with disabilities find funding and access to assistive technology tools; and on raising awareness of financial education and literacy.
Before and after the event, our crew had opportunities to learn more about assistive technology tools and gained insights into how we can all advocate for accessibility at work and in our communities.
Meet Deji A. He is a Financial Advisor Manager who shares how he found the right fit in Vanguard. Deji’s strong client focus and passion for developing his crew have remained a priority throughout his career. Watch his full story below:
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Meet Tiamoy W. She learned about Vanguard at a job fair and shortly after launched her career in Client Services. “I think what excites me the most is getting on the phone and knowing that you’re going to change someone’s life.” Watch her full story below:
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A company like Vanguard doesn’t function or flourish without the expertise and support of our IT crew. But it’s not just about technical skills – supportive mentors and peers, challenging work, autonomy, these are all part of the culture of our tech teams. Technology is growing faster than almost any other industry and Vanguard’s IT crew are the investigators, problem-solvers, leaders, and experts who help keep us on the forefront of the ever-changing technical landscape. And these dedicated crew are the driving force behind why Vanguard was recognized as one of Computerworld’s top ten Best Places to Work in IT. In these blogs, our IT crew share their professional development story, the impact they’ve had on technology, and their internship experience.
A Different Kind of Investment
“During my time here, I’ve seen Vanguard support a different type of investing – investing in their crew.” In this blog, IT Developer Elijah A. writes about how Vanguard has supported his professional development.
Vanguard Crew Innovate New Technology through The Discovery Challenge
Solutions Architect Linda C. was able to coordinate the Discovery Challenge, a way for crew to submit their innovative ideas and ultimately influence technological advancements at Vanguard.
Meeting Vanguard At The Grace Hopper Conference
Learn how Stephanie made her decision to accept an internship offer after spending time with Vanguard at the Grace Hopper Conference.
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8 Tips From An IT Recruiter On How To Ace Your Interview
Are you an IT professional with an upcoming interview? Sharon H., a Vanguard IT recruiter, provides 8 tips to ace your interview in this blog.
There’s a famous scene at the end of the movie Cast Away (if you’ve never watched the movie put it on your “to do” list”) in which Tom Hanks is standing in the middle of the crossroads trying to determine which direction he’ll take his life after spending 1,500 days alone on a deserted island. The scene highlights the power of having options and the factors involved with making decisions that shape the direction of lives. The power of choice can never be undervalued. We have so many choices to make in this life and perhaps none more important than what shapes the direction of our careers. In July 2015, after 11 fantastic and rewarding years with Vanguard, I found myself at a career crossroad. I chose to leave the organization to explore a different path. It was a very difficult decision as I knew what I was leaving behind: the crew, the relationships, the stability, the mission, and the pride in saying I worked for Vanguard. I chose to leave to push myself outside of my comfort zone. I was intent on taking the life and career lessons learned at Vanguard and positively impacting an entrepreneurial start-up organization. I knew what I was leaving behind, left on the best of terms, and was excited by the unknown ahead.
Returning to Vanguard
My career tenure outside Vanguard did not last long. Fast forward 9 months…in April 2016 I returned to Vanguard as a contract recruiter – a return that was possible based on previous performance and the strong relationships I had built during my time with the organization. While there are many reasons why the other career opportunity did not pan out as I had hoped, the lessons learned, both positive and negative, further solidified my drive and passion to return to Vanguard. Most importantly, I learned the value of humility, as I left Vanguard a full time crew member and returned as a contract resource with no guarantee of being rehired as a crew member. Despite the risk, other full time job offers, and lack of guarantee in being rehired, my heart was set on Vanguard. I was eager to reconnect with my peers and positively impact the organization for a second time.
When I share my Vanguard career journey with external candidates and internal crew, I’m always asked the same question: “Why did you come back to Vanguard?” It’s a fair question as people don’t often return to a former employer. My “why” can be categorized in three key groups: the people, the purpose, and the possibilities.
The People
Vanguard’s people (crew, contractors, interns, etc.) drive business initiatives and innovations that positively impact our shareholders. Throughout my collective 13 years with Vanguard, I am grateful to have worked with smart, inventive, engaged, passionate, and dedicated people who have helped me grow personally and professionally. In turn, they have become my best friends, confidants, teachers, counselors, and extension of my family. I am also grateful to have led so many talented professionals. Watching their growth and development is as equally rewarding as my own career success.
Vanguard’s continued commitment to clients, crew, and community is unwavering. It’s rewarding to work for an organization that strives to put the best interest of clients first, provides rewarding career opportunities for its crew, and consistently serves our surrounding communities. The business initiatives, strategies, and innovations implemented at Vanguard are done to create the best possible experience for our shareholders. For crew who make a personal commitment to own their career journey, perform well in their existing role, and continuously push themselves to learn, opportunities await – whether it’s interesting projects, coaching and mentoring, or a new position. Lastly, I am proud to work for an organization where supporting our communities by volunteering our time, talent, and treasure is part of our cultural fabric and not an organizational obligation.
The Possibilities
I originally started my Vanguard career as an entry-level Processing Associate. In the subsequent years, through hard work and taking an active role in my development, I’ve built a successful career in Human Resources in both individual and leadership roles. I’ve gained something from each of my positions at Vanguard while embracing the challenges of new roles and pushing myself outside my comfort zone. I define career possibilities as the opportunity to combine my passions with organizational needs and openings. With hard work, initiative, and an open mind, there are no limits to what your career can be at Vanguard.
At some point in our lives we are all in the same position as Tom Hanks’ character in Cast Away. Each of us will encounter a career crossroads at some point in our lives. Defining your “why” is a critical step in determining the path you take. I have taken the road less traveled and my “why” has allowed me to come back home to Vanguard. The very last words spoken in Cast Away are “thank you”. The words simplify the gratitude Hanks’ character had for his journey and the ability to determine his path – regardless of which road he chooses. Thank you Vanguard for allowing me to choose the road less traveled and ultimately to choose the road back home.
-Chris E.
If you’re seeking an environment where you can make a difference and develop professionally, check out our career opportunities at www.vanguardjobs.com.