Archive for category: Career opportunities
Why is having women in our Enterprise Security & Fraud (ES&F) Division and industry overall so important to you? Why is the WiCyS mission of “Attract, Engage, Advance” important to Vanguard? To our industry?
Vanguard is always looking to recruit, retain, and advance our community of women in cybersecurity and across all disciplines. Having women in cybersecurity is crucial for gaining diverse perspectives, enhancing problem-solving, and fostering innovation. A gender-inclusive cybersecurity workforce improves our overall effectiveness, as diverse teams are better equipped to understand and mitigate a wide range of threats. So, fostering our existing and potential network of women in cybersecurity is imperative for us in ES&F, and it’s why Vanguard partnered with the WiCyS organization in 2023. This partnership helps connect us with a diverse community of candidates in our growing field.
In addition to attracting the right talent, Vanguard makes intentional investments in our employees through the entire talent lifecycle. Our ES&F organization works closely with one of Vanguard’s internal employee resource groups, Women’s Initiative for Leadership Success (WILS). Vanessa Richards, a member of my leadership team, is our division’s champion in the WILS organization.
The WILS mission is to “Equip, Engage, Empower”, which resonates with WiCyS’s mission to bring talented women together to celebrate and foster their passion for cybersecurity. The WILS organization at Vanguard works to cultivate an inclusive community where all women are equipped to succeed in their current and future roles, engaged with the work they do and their community, and empowered to experience a sense of belonging through a series of events, resources, and conversations.
I am deeply fortunate to have wonderful women and allies in ES&F who every day, bring their enthusiasm, commitment, and intelligence to our mission. And I always value the opportunity to take these lessons and pay them forward by being available for and supportive of the numerous talented women who are just beginning their career at Vanguard—including potentially a few of you!
Interested in a career at Vanguard? Check out these opportunities in our Global Risk and Security division.
Who’d have thought I’d end up working in technology? Not me, that’s for sure. I’m a bit of a geek at heart, love knowing how things work and get super excited by the power of digital technology to make our lives easier. But I don’t code or build models, and never planned to work in technology.
I was working in management consulting, helping wealth and asset management clients with their digital transformations, when an opportunity to join Vanguard presented itself. An opportunity to design and deliver the technology that powers Vanguard’s financial advice products to help investors meet their financial goals.
A ‘team of teams’ helping people reach financial goals
I joined Vanguard’s London office toward the beginning of the organisation’s international growth and evolution of financial advice offers—an amazing opportunity to expand Vanguard’s reach beyond the U.S. and help people in the U.K. invest. I was responsible for making sure the methodologies underpinning our advice offers were designed, tested, and delivered effectively, both from a back-end infrastructure perspective and a front-end client experience perspective.
This was such an exciting time to work in technology and support the growth of our U.K. Personal Investor business. This growth centred around the launch and evolution of Vanguard’s Managed Services offers—new investment management offers for retail U.K. investors who don’t have the time, willingness, ability, or confidence to invest themselves. These offers may be underpinned by multiple methodologies and microservices, but they were only made possible because of the ‘team of teams’ across the business and technology that collaborated with energy, commitment, and a shared vision. It really took a village of product owners, business analysts, developers, architects, engineers, delivery leads, designers, content experts, strategists, lawyers, proposition leads, compliance specialists, marketing crew, and many more. Over 60 people in over 10 teams working across three regions!
In other words, we worked as one team made up of lots of sub-teams. It just so happens that some sub-teams sit in the organisation’s technology division, and others in the business. But ultimately, we were all marching toward the same goal.
It wasn’t just the cross-functional collaboration that made this possible, it was the way in which we worked. Always thinking about the end investor first, favouring progress over perfection, and testing and learning made it possible to launch these offers in record speed. This mindset was spearheaded by inspiring senior leaders who had the courage and conviction to change the way we do things and embodied by determined product owners and delivery teams at the helm of launching these offers.
Purple people
A leader recently shared the concept of ‘purple people’ with me, and I think it perfectly describes how Vanguard operates. Wayne Eckerson coined the phrase in 2010 to describe those with a mix of business and technology skills—those who blend the ‘red’ technical expertise with the ‘blue’ business acumen to create a purple skillset.
We need to speak the language of both worlds, to help translate client needs for data, system, and architecture solutions, and to help others ‘do the doing’ by designing and delivering technology solutions to meet these needs. We need people who know just enough business context and have just enough appreciation of technology design and delivery to bring people together to creatively come up with solutions for our investors.
Vanguard recognises the importance of purple people and goes above and beyond to encourage growth through its rotational culture, trying new things across the organisation, learning, and becoming well-rounded. I guess I’m a good example of this—joining Vanguard into a new advice methodology domain, and recently starting a new role in our Chief Data & Analytics Office!
Empowered to make a difference
Vanguard’s commitment to take a stand for all investors, driven by highly engaged crew and an inclusive culture aligns with what I love doing. Am I learning and solving problems? Always. Am I working with diverse and highly engaged teams? Every day. Am I helping others? I’m helping to give people in the U.K. a better chance of investment success, so I’d say absolutely!
I love that I’ve gained the knowledge and experience to implement technology solutions that help retail investors reach their financial goals. That said, I often forget that I formally sit in technology. To me, that’s a great thing because what matters is working with people with different skills and perspectives as one team to solve the right problems. A role in technology doesn’t have to mean being a developer, it can mean being a purple person.
– Aggie K.
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“Move your body every day, even if it hurts.”
Christine Jamison—Head of the Center for Audit Practices & Enablement and co-leader of ABLE (Accessibility, Belonging, Leadership, Empowerment), a crew interest group at Vanguard was given this advice when she was newly diagnosed with rheumatoid arthritis at age 18. Years later, this motto still resonates. We recently spoke with Christine about how this disorder affects her daily life and how a passion for advocacy and community propels her co-leadership of ABLE.
What is rheumatoid arthritis?
Rheumatoid arthritis is an autoimmune disorder where the body mistakenly attacks its own organs, causing pain, swelling, and movement limitations, particularly at the joints. Christine shared some stats about this disorder, including that 1% of the American population suffers from it, and it affects women two to three times more than men.
Although Christine experiences pain every day, the strength of this pain comes in phases, with both good and bad sprints. An interesting fact: While pregnant, a woman’s body produces natural steroids that, at times, enables rheumatoid arthritis to go into remission. So, while pregnant with each of her four children, Christine was free from pain. Unfortunately, after the pregnancies, the pain returned with a vengeance. Christine couldn’t hold her baby, had to walk with a cane, and use other assistive devices to get dressed.
This disorder is also not limited to the joints. Christine shared that ancillary effects include impact to the eyes, heart, and lungs. Although the reality of joint surgeries and waking up not being able to move her neck may sound daunting, Christine remains passionate and optimistic, especially when talking about her daily life and the work she does as the co-leader of ABLE.
The day-to-day of disability
As with other disabilities, advances in technology and medicine have helped those afflicted with rheumatoid arthritis live less painful lives, including Christine. “I have had rheumatoid arthritis for over 30 years and the medications to control the disease have significantly evolved in a better way today. I’m so grateful that there are many medications available that help me live with this and control it.”
Parts of her daily life include self-advocacy and self-care, which are abilities that took time to develop. She says that working with Vanguard’s Crew Relations team to get the accommodations she needs (an ergonomic chair and keyboard) is “an easy process.” She’s also mindful about helping others who may need help—everyone from a crew member having trouble using the kiosks to order lunch to those who need help walking to activities on Partnership Day.
Christine thinks that overall mental health and wellness can be challenged when having a disability. Life’s busy, and the stress of the day-to-day can overwhelm—so, Christine says, it’s important to prioritize doing what you need to do to feel well and be your best. About herself, she says, “My disability is rheumatoid arthritis. It doesn’t define me, but it’s a part of me every day.” Christine does yoga to keep her muscles and joints moving, plus daily meditation to help center and focus her mind and manage stress levels.
Community is key
When she was younger, Christine didn’t join many support groups, but over time she’s seen the power in them. She likes how they bring attention to people with invisible disabilities like hers. While Christine calls herself an “oversharer,” this was not always the case with her rheumatoid arthritis. She says, “I was very shy and overwhelmed about it when I was first diagnosed in college.” As she grew older and learned to live with it, she became more comfortable sharing with others. And since she does have an invisible disability, she wants to share her struggles and make others aware that people with disabilities are everywhere, even if you can’t see them.
Christine says, “A disability and how a person deals with it is a very personal thing. You have to meet people where they are. That may include asking people what support they need. I had that happen yesterday, and I said, ‘That’s thoughtful of you. I’m good, but if I need something, I’ll let you know.’”
She says, “I can’t take anyone’s disability away. Nobody can take mine away. But sometimes it’s good to just be able to have a group that knows what you might be going through, that ‘gets it.’ It’s powerful and helpful.”
Asked what advice she would impart to people who deal with disabilities, Christine shares, “Disabilities don’t take a vacation. It’s there every day. But as you live, you learn how to live with it, deal with adversity and persevere.”
Keeping ABLE moving forward
The members of ABLE are committed to advancing Vanguard as a welcoming and accessible place for every BODY and every MIND. ABLE is committed to empowerment of crew with disabilities and other conditions, including neurodiverse crew, those in caretaking roles, and allies.
As a relatively new crew interest group, ABLE is still in its infancy. Christine’s pleased with what ABLE is now and is excited to see what it can become. The ecosystem of ABLE is a work in progress the takes shape day by day.
Christine’s especially thankful that Vanguard was open to its inception—and its official designation as a crew interest group. “I’m so grateful to work for a company that allows this space for us,” she says. “To allow for inclusion. To help people feel like they belong. And, most importantly, to drive the disability community’s connection and accessibility at Vanguard.”
Reflection
Looking back on my voyage to Vanguard, now that I have hit 7 years woohoo, I can’t help but to think that this journey has been anything less than unique and incredible. It’s been a remarkable adventure, filled with unexpected opportunities, bold leaps of faith, and I’ve learned the importance of having a strong support system.
Setting Sail
In April 2016, I found myself, an artist with a BA degree in Art and no previous financial background, at Vanguard. Now, you might find yourself wondering what is a someone with a Bachelor of Arts in Art doing at a financial investment company like Vanguard? Trust me, I was wondering the same thing! I transitioned from being a custom framing specialist to a Client Relationship Specialist at Vanguard, and let me tell you, it was a big leap of faith. I had gone from helping people from all walks of life frame multitudes of things, memories, moments to now providing support and guidance to others trying to manage their assets, plan their retirement, and understand different events within the markets. I had zero experience in finance, and I was seriously nervous. On top of that, my wife and I were expecting our first child.
Rough Waves and Choppy Waters
The pressure was on, and I felt like I might be in over my head, but here’s the amazing part: Vanguard’s culture and the support from my colleagues quickly eased my fears. Thanks to leaders and friends I soon realized, contrary to my own belief, my ability to talk with people and ability to connect with others combined with my creative way of thinking were skills worth their weight in gold. It’s all about that inclusive culture at Vanguard, where they not only welcome individuals from different backgrounds, but also help you grow and work to achieve your goals. Life can throw some curveballs, and I got one in the form of my daughter’s autism diagnosis right at the start of the pandemic. It was a tough time, but my colleagues and leaders at Vanguard were there for me. They didn’t just care about my job; they cared about me, personally. This made me appreciate the Vanguard community even more. Having a support system like that during personal challenges? It’s priceless.
A Course Change
As time went on, I got more comfortable in my role and built strong client and co-worker relationships. But then, something exciting happened – after 5 years of supporting clients from the business side I became interested in the IT side of things at Vanguard. It was another leap of faith. I mean, I had no financial background or tech skills. But guess what? As I began to express that desire more and more, I received encouragement and support from fellow coworkers who were willing to help me in any way that they could. Now at the time when I started this there wasn’t a clearly defined path to take to get from A to B but, when possible, co-workers would provide me with connections, resources, guidance, and heaps of encouragement. They helped me develop, cultivate, and build out the knowledge I needed to pursue my goals. My communication skills, which I’d honed during my time at Vanguard, along with my drive to try something new even if it felt impossible came in handy. They helped me land an internship within the IT department, a big achievement for a guy who’d started with an art degree and no tech background. After a successful internship, I was offered a permanent position in the IT department as a Business Project Coordinator and have been in this role since.
Epilogue
My journey from an art grad to a full-fledged member of the IT team at Vanguard is a story about embracing change, leaning on your support system, and taking those leaps of faith. My story is for anyone out there who’s unsure about making a career change. It’s proof that the right environment and supportive colleagues can help you grow, both personally and professionally. In the end, my voyage wasn’t just chance; it was a journey of self-discovery, empowerment, and transformation. And it was made possible by the fantastic people and culture at Vanguard.
-Carlos P.
Are you interested in Technology at Vanguard?
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From Dentistry to Dividends and How a Passion for Chicken Lead the Way
In this blog, Valerie F. shares her unique journey to Vanguard. After working in various industries, she decided to leverage her unique skillset and start her career in the financial services industry.
Growing and Glowing: How I found my dream job and family at Vanguard
In this blog, Hailee B.opens up about how she found her career and family at Vanguard.
In this video blog, we highlight Vanguard’s 2023 interns as they reflect on their unique experiences working in various specialty programs.
In this blog, Scott M. talks about his experience as a senior application engineer in Vanguard’s Information Technology division.
In the Venn diagram of “Reasons I Joined Vanguard IT” and “Reasons I Love Vanguard IT,” there is a lot of overlap, but I will focus on an aspect of my experience in Vanguard IT that I didn’t expect when I joined—the opportunity to learn!
All IT professionals know that technology moves at a breakneck pace. To create rich user experiences and scalable business processes, we are constantly evaluating and adopting new technologies and patterns to meet the insatiable expectations of our stakeholders. Committing to the IT profession usually means committing to lifelong learning.
Vanguard’s cloud movement
Over the last five or so years, Vanguard has leaned heavily into the public cloud. We had—and continue to have—grand visions of replacing the enormous amount of legacy technical systems with cloud-native services. Companies going through digital transformations need to upskill employees, as the design and architecture paradigms are continuously changing. Vanguard’s modernization work has been remarkable—and we’re not simply re-platforming, but refactoring applications to realize the full benefits of being cloud native.
I joined Vanguard towards the beginning of the cloud movement when some teams were cloud-based, but many were not. I was hired as a tech lead, so a big part of my responsibility was to help drive the cloud revolution for several teams in my department. It was time to start learning…
Continuous upskilling
As developers, it’s often not enough to solely learn new technologies. It’s important for us to understand the business context behind our apps so we can design the best possible solution. I work in a division of Vanguard called Global Investment & Finance Services (GIFS). As a group, we are responsible for a lot of the processes—and the data behind them—involved with front, middle, and back-office functions like portfolio management, trade flow execution, staying compliant with regulatory bodies, and fund accounting. A lot of the data you see on vanguard.com associated with a security or fund—be it a price, performance, or profile information—comes from our services. Learning investment basics (and beyond) was important for me to make an impact.
Since joining Vanguard, I have earned eight AWS certifications. I’ve earned the Cybersecurity Certificate from Cornell University—a set of six post-graduate courses related to digital security. I have also invested in my business acumen by achieving the CFA Foundations certificate, Wealth Management Specialist (WMS) certificate, and passing the CFA Level 1 exam (I still cringe thinking about the amount of time I spent on that one). I’m proud of these accomplishments because they took a lot of diligence, time, and energy to achieve, but I did them with the wholehearted support of my leaders. Vanguard also supported me by paying the fees associated with the learning materials and exams.
Paying it forward
Bottom line: At Vanguard I’ve had the opportunity, the support, and the resources for significant professional development. The things I have learned (and been able to use) have given me the ability to contribute to my department and division in a strategic manner—helping to drive technical patterns and innovations.
In the last few years, I’ve had the pleasure of fostering the learning culture by designing several “bootcamps.” I have been able to work with very smart and dedicated technologists to design the GIFS Cloud Bootcamp, the GIFS Cloud API Bootcamp, and the enterprise ELITE Cloud Foundations course that new IT hires across Vanguard go through shortly after joining. These opportunities not only reinforce the knowledge I’ve gained through certifications, but they also enable me to play a part in preparing our developers to create the solutions of the future.
I’ve realized how much I love to learn and love to teach. Vanguard has supported (and rewarded) those behaviors. I am currently enrolled to start a masters in computer science with a machine learning specialty. Thanks to Vanguard’s education assistance program, available to all crew, the financial burden is one less thing to worry about. I also know that I will be supported by my leaders. And one day, hopefully soon, I will share my experience and learnings with other crew.
-Andrew R.
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A Tradition of Service
Inspired by my grandfather’s service as an Air Defense NCO during the Korean War and my father’s as a Medical Services Officer, I knew from a young age I wanted to serve my country. The thought of pursuing a calling in service of something bigger than myself always captured my imagination, so I commissioned into the Army and served 7 years as an Armor Officer. I was given the opportunity to lead young soldiers in difficult environments around the world, which forged lifelong friendships.
These experiences taught me valuable lessons about the highs and lows of military service – the thrill of a well-executed mission, seasons of separation from loved ones, overcoming tough circumstances with a tight-knit team, and the deep pain of loss. I learned that service often demands some degree of sacrifice but results in the most rewarding and memorable experiences.
Searching for a New Mission
While I loved my time in the Army, our family continued to grow and it became apparent that a transition from the military was for the best. While attending graduate school, I believed that I could learn new skills and tackle many challenges if there was a strong sense of purpose and meaning to tie my work to a broader mission. I began looking for opportunities to work on strategic initiatives across a business to make a tangible impact in service of others.
In this search, I came across Vanguard’s MBA Leadership Development program. After many conversations with crew, I learned about Vanguard’s noble mission to care for their clients while giving them the best chance to reach their financial goals. I was excited to join a team so clearly motivated by service to others in a program with a strong reputation for professional development. After a great experience as a summer intern, I was fortunate enough to receive a full-time offer and quickly accepted.
Growth as a Lifelong Journey
Navigating three rotations in the development program offered many opportunities to learn and grow under skilled and thoughtful leaders while surrounded by talented and supportive peers from other MBA programs. I loved working in highly collaborative settings with teams from multiple divisions oriented on bodies of work that directly benefitted our crew and clients. I grew significantly from the relationships that were formed and a mindset that approaches every challenge as an opportunity.
I walked through the doors of Vanguard seeking the camaraderie and sense of purpose I experienced in the military. Reflecting on my time in the program I can now look back and say that Vanguard exemplifies an ethos that fueled my passion for military service – mission first, people always.
-Sean E.
I was first introduced to Vanguard as a cadet at West Point. My father had recently heard about Roth IRAs and target-date funds on AM radio while driving home from work. He urged me to open an account with Vanguard, based on its reputation as an honest company with low costs. At West Point, I had many classmates and instructors who were interested in swapping hot stock tips and investment philosophies. One thing that stood out the most to me was a strategy championed by Vanguard’s founder Jack Bogle that urges investors to regularly invest in low-cost, broadly-diversified, index funds, while sticking to an investment plan regardless of market conditions. I was hooked.
Following graduation, I had the privilege of leading armor, infantry, and recruiting Army units both stateside and in Afghanistan. Many of my soldiers came from disadvantaged backgrounds. For some, it was their first time ever having a substantial income in their lives. They would often confide in me as their leader for guidance on things like creating a budget or investing for the future. Time and time again, I shared Mr. Bogle’s strategy and urged my soldiers to open a Vanguard account because I believed it was a company they could trust.
Following my transition from active duty, I was looking for a career opportunity that aligned with my values and was mission driven. When I discovered Vanguard’s MBA Development Program, I knew I’d found exactly what I’d been looking for. I had the opportunity to take on meaningful, strategic work over the course of three, five-month assignments. The program also included a significant amount of mentorship from peers, senior leaders, and executives—something validated by program alums who were more than willing to connect as I sought to learn more about the program during the recruiting process.
I’ve heard the saying: you don’t want to meet your heroes, lest they disappoint. In this instance, the adage is mistaken. I write this blog post enroute to the MBA Veterans Conference to represent Vanguard’s commitment to foster career opportunities for top military veterans and drive a more diverse, equitable, and inclusive work environment. I’m wholeheartedly thrilled to share my Vanguard story with the next cadre of service members who seek a new mission of taking a stand for all investors, treating them fairly, and giving them the best chance for investment success.
– Mike S.
My passion for IT and my love for tackling problems drives me to work at solving the gender gap in the IT industry. When I came to the U.S. in 2006 after living in India for most of my life, I was surprised by how few women pursued careers in technology compared to the women in India. In my research, two things stood out: 1) Young girls shy away from tech and 2) women who took a break from their IT career found it difficult to return to work as they were turned away by many organizations.
At Vanguard, I found the perfect platform to tackle these challenges. As a member of the IT Women’s Initiative for Leadership Success (WILS) crew resource group, I helped organize in-person workshops in partnership with TechGirlz. TechGirlz is a nonprofit program to encourage middle-school girls to consider technology fields by exposing them to fun workshops. I also conceptualized and executed a new talent attraction program at Vanguard called Re-booters. Re-booters is an application engineer return-to-work program to refresh women’s tech skills and provide them with an opportunity to re-enter the workforce.
Vanguard’s commitment to invest in their employees and create an inclusive culture aligns with one of my guiding principles to help others grow and to solve problems. The leaders at Vanguard ensure that every voice is heard, every passion is supported, and no idea is considered small. Vanguard has not only equipped me with the tools to get to the bottom of problems but also empowered me to pursue my passions to address issues that can make a difference in someone’s life.
-Madhu M.
Interested in Technology at Vanguard?
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Setting the Scene
Let me start by saying – I was not the kid who always knew what I wanted to be when I grew up. When it was time to figure out a career path in college, I thought back to what all the adults in my life had always said to me, “You can be anything you want to be.” So, I reached for the stars. I was initially accepted into a biology program on a pre-medical track at the University of North Carolina at Charlotte. Well let’s just say my college experience was full of trials and tribulations, and like most twenty-somethings, I changed my mind a lot and switched majors several times.
After four years of self-discovery and personal growth, I was set to graduate. I was on track to receive my bachelor’s degree in communication studies. During this time, I applied to what seemed like a hundred jobs, yet none of these opportunities felt like “the one.” Then one day, a close family member suggested I look into a software development bootcamp. So, I did. I had always wanted to major in computer science but was held down by my own limited beliefs – a fear of being inadequate, or not “smart” enough. For once, I decided to set those fears aside and apply for the bootcamp. I didn’t want to look back on life and say that I let myself fail without even taking the first step.
Taking the Leap
Just a few months after graduating, I joined Charlotte’s Full-Stack Coding Bootcamp. While this decision was a gamble and not to mention a large investment – it was pivotal for me to see it through. This program offered me the opportunity to acquire the skills needed to pursue a career as a developer. As I continued through the bootcamp, the more I touched code, the more I felt like I was exactly where I needed to be. For the first time in my life, I could see myself in a career that would fulfill me personally, challenge me every day, and inspire me to learn. I took a chance on myself, and it was the best investment I could have ever made.
After three months of eating, sleeping, and breathing code – I graduated. While the bootcamp was intense to say the least, I’d recommend it to anyone interested in pursuing a career in tech. The bootcamp was also full of people from diverse backgrounds and all walks of life including chefs, marketing professionals, truck drivers, and even mothers who were looking to transition back to work.
Joining the Crew
I was introduced to Vanguard through a friend from the bootcamp’s previous cohort. He always praised the company culture and often shared how much he enjoyed working with kind, genuine people. I decided to apply for an Application Developer role. During my interview process, I met with so many wonderful crew members. With each interaction, I grew fonder of Vanguard’s culture and could visualize the career I’d one day build for myself. Ultimately, I received an offer and was thrilled to begin my career at Vanguard.
As a novice in the tech space, it can be easy to be burdened by imposter syndrome, or the feeling of being unqualified. I always expected to feel this way at some point, but I never have. Within my team, I can make mistakes and my peers help me learn from them, challenge myself, and freely ask questions. I understand this may not be everyone’s experience, but this is the culture that Vanguard has worked intentionally to foster, and I am excited to be a part of it.
As I reflect on the past year, I am overwhelmed by feelings of awe and gratitude. A year ago, I was learning how to code for the first time. I pushed past my own self-doubt and took a chance. A risk that while I wasn’t sure would pay off in the end, it absolutely did. I couldn’t have asked for a better beginning to this chapter of my career.
-Alyssa J.
Are you interested in Technology at Vanguard?
Hear directly from our tech crew here, and be sure to check out these opportunities.